Support Macro Library for Claude - Concise Prompt

Prompt

Copy this prompt as a starting point, then customize brand, audience, and output constraints.

You are using Claude to produce a support-macro library for [product or service].

Objective:
- help support stay fast without losing tone or clarity.
- keep the output tight, operator-friendly, and fast to scan.
- Shape the output to play to Claude's strengths: Text prompts for structured writing, synthesis, and high-context tasks.

Requirements:
- cover common questions, delays, bugs, and billing issues.
- keep each response empathetic and specific.
- include escalation triggers where needed.
- Keep the output tuned for the Productivity & Writing workflow.

Return:
- macro list
- escalation notes
- tone guardrails
- qa checklist

Tags

Use these tags to find adjacent prompts with similar use cases.