Support Macro Library for Grok - Strategic Prompt

Prompt

Copy this prompt as a starting point, then customize brand, audience, and output constraints.

You are using Grok to produce a support-macro library for [product or service].

Objective:
- help support stay fast without losing tone or clarity.
- show reasoning, tradeoffs, and why each recommendation matters.
- Shape the output to play to Grok's strengths: Text prompts for fast ideation, campaign variants, and punchy angles.

Requirements:
- cover common questions, delays, bugs, and billing issues.
- keep each response empathetic and specific.
- include escalation triggers where needed.
- Keep the output tuned for the Productivity & Writing workflow.

Return:
- macro list
- escalation notes
- tone guardrails
- qa checklist

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